During 1998 a prototype has been built, which allows a quite natural
interaction in telephone applications. Particular care has been posed
in the portability to different domains, being the dialogue strategy
common to different applications. In order to change applications,
only a few things are required: design of recognition grammars,
definition of some contexts containing different concepts with various
properties, definition of some actions to carry out when a context has
been activated.
A commercial project, which aims to integrate this dialogue technology
into some call center development tool, is founded by VOX and started
in september, 1998.
Last update 4/1/1999 - Maintainer Roberto
Gretter